Constituent Engagement

Strengthening the feedback loop between the public and their representatives

POPVOX Foundation helps legislators in the US and abroad better connect with their constituents to ensure public policies prioritize public needs and reinvigorate civic participation in the democratic process.

Resources & Projects

Casework Navigator

The Casework Navigator program develops resources to support Congressional caseworkers, and explores the changing role of casework in legislative function. Through the program, Congressional staff can access regular webinars, workshops, resources, and research on the state of casework today and the future of constituent service.

Future of Constituent Engagement

POPVOX Foundation is working with legislative offices, support institutions, civil society, academics, and tech innovators to explore the future landscape of two-way engagement between representatives and constituents.

Voice/Mail

Voice/Mail is a newsletter about how people and their governments talk to each other. This project documents the current state of engagement between constituents and their elected representatives, and explores how the landscape of democratic engagement is changing in light of rapidly-evolving technology and politics.

Latest

Featured
Keeping the TX, NM, and CA delegations in our thoughts
Keeping the TX, NM, and CA delegations in our thoughts

We’re keeping the TX, NM, and CA delegations in our thoughts amid disasters, sharing updates on caseworker resources and our upcoming break, and asking for your feedback on this newsletter. Plus: a new webinar on consumer casework and key agency updates.

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Caseworkers and Field Reps Take DC
Caseworkers and Field Reps Take DC

The latest Casework Navigator newsletter includes a recap of our Closing the Feedback Loop Through Casework event, a casework-related hearings roundup, and a ton of casework news and agency updates (especially ICE).

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When disaster strikes, your local congressional office can help
When disaster strikes, your local congressional office can help

During disasters, help from federal agencies can be critical—and local congressional staff are key to making that happen. In a conversation with Federal News Network, Deputy Director Anne Meeker, a former caseworker, highlights the unique challenges these caseworkers face.

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The Case for Casework
The Case for Casework

Casework strengthens Congressional oversight, builds constituent trust, and supports a more resilient institution. POPVOX Foundation Deputy Director Anne Meeker, a former caseworker, outlines strategies to support caseworkers, modernize tools, and turn constituent insights into actionable policy.

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How Spending Reform Transformed Constituent Engagement
How Spending Reform Transformed Constituent Engagement

This case study explores how the return of earmarks—rebranded as Community Project Funding (CPF) and Congressionally Directed Spending (CDS)—sparked one of the most significant shifts in constituent engagement in Congress in the past decade.

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New Research: How Would Constituent Services Work in Multi-Member Districts?
New Research: How Would Constituent Services Work in Multi-Member Districts?

A new paper by POPVOX Foundation Deputy Director Anne Meeker and New American Senior Fellow Lee Drutman, in partnership with Protect Democracy, examines the potential impacts of multi-member districts on the critical constituent service work that many Americans rely on when navigating federal agencies and programs.

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