About This Training
Keeping good case notes is one of the most foundational skills for all caseworkers, but the easiest to overlook when things get busy. This workshop — hosted in partnership with the House Digital Services — will dive into standards and practices for case notes and tags, sustainable management practices for helping your team keep good notes, and making the most of the data from well-kept notes.
This online webinar will take place on Thursday, February 12, at 1 PM ET. Registration is free.
Speaker
Ananda Bhatia is a Product Manager for the House Digital Service and the founder and president of the Modernization Staff Association, a bipartisan group focused on improving the efficiency and effectiveness of junior Congressional staff by modernizing systems that affect their day-to-day operations. She previously served as a Clerk/Research Associate and later Legislative Assistant with the Select Committee on the Modernization of Congress handling member services, and she started on Capitol Hill as a Staff Assistant and Legislative Correspondent for Rep. Seth Moulton. Ananda is a proud graduate of the University of Kansas and is passionate about making life better for junior Hill staffers.
Anne Meeker is Managing Director of POPVOX Foundation, and a former House casework director. She was a founding member of the POPVOX Foundation team as Director of Special Initiatives, and leads the Foundation’s work on constituent-legislator engagement, including the Casework Navigator program and the Voice/Mail newsletter. She previously served as a Fellow with OSU’s Institute for Democratic Engagement and Accountability, and as Director of Constituent Services for Congressman Seth Moulton. Anne holds a bachelor’s degree in Anthropology from the University of Oxford (St. Hugh’s College), and an MSc in History from the London School of Economics. She is also a proud Clevelander, and will take any opportunity to talk up the Rust Belt
About Casework Navigator
Casework is a mission-critical component of Congressional service, building constituent trust and strengthening Congress’s Article One responsibility to provide oversight on Executive Branch agencies. The Casework Navigator program develops resources to support Congressional caseworkers, and explores the changing role of casework in legislative function. Through the Navigator program, Congressional staff can access regular webinars, workshops, resources, and research on the state of casework today, and the future of constituent service in a landscape of rapidly-evolving technology and expectations of government.
About POPVOX Foundation
POPVOX Foundation is a nonpartisan nonprofit organization with a mission to help democratic institutions keep pace with a rapidly changing world. Through publications, events, prototypes, and technical assistance, the organization helps public servants and elected officials better serve their constituents and make better policy.
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