About This Training
Congressional caseworkers develop an extraordinary set of skills — navigating complex bureaucracies, advocating for people in crisis, managing high volumes of sensitive cases, and building relationships across agencies and communities. These capabilities are valuable far beyond the walls of a Congressional office.
Whether your Member is retiring, your office is facing a transition, or you’re simply exploring what’s next, this panel brings together former caseworkers who’ve built fulfilling careers across a range of sectors. They’ll share how they translated their experience into roles in senior Congressional staff positions, federal agencies, health care, policy organizations, and direct social services — and what you can learn from their journeys.
You’ll hear from panelists about:
How to identify and articulate casework skills that employers across sectors are looking for
What the transition looked like for them — the surprises, the challenges, and what they wish they’d known before
Practical advice for resumes, interviews, and networking when your experience doesn’t fit neatly into a standard job description
How casework expertise can open doors you might not expect
Why We’re Hosting This
We’re not encouraging anyone to leave a role they love. Casework is vital, undervalued work, and the people who do it well are irreplaceable. But for those already navigating a transition — whether by choice or circumstance — we want to make sure your skills, institutional knowledge, and deep expertise in constituent services help you land somewhere that’s the right fit. You’ve spent your career helping other people figure out their next steps. This one’s for you.
The panel will include plenty of time for Q&A, so come ready with your questions. And remember, you can always participate anonymously or with a personal Zoom account.
This online webinar will take place on Thursday, March 26, at 4 PM ET. Registration is free.
Moderator
Anne Meeker is Managing Director of POPVOX Foundation, and a former House casework director. She was a founding member of the POPVOX Foundation team as Director of Special Initiatives, and leads the Foundation’s work on constituent-legislator engagement, including the Casework Navigator program and the Voice/Mail newsletter. She previously served as a Fellow with OSU’s Institute for Democratic Engagement and Accountability, and as Director of Constituent Services for Congressman Seth Moulton. Anne holds a bachelor’s degree in Anthropology from the University of Oxford (St. Hugh’s College), and an MSc in History from the London School of Economics. She is also a proud Clevelander, and will take any opportunity to talk up the Rust Belt
About Casework Navigator
Casework is a mission-critical component of Congressional service, building constituent trust and strengthening Congress’s Article One responsibility to provide oversight on Executive Branch agencies. The Casework Navigator program develops resources to support Congressional caseworkers, and explores the changing role of casework in legislative function. Through the Navigator program, Congressional staff can access regular webinars, workshops, resources, and research on the state of casework today, and the future of constituent service in a landscape of rapidly-evolving technology and expectations of government.
About POPVOX Foundation
POPVOX Foundation is a nonpartisan nonprofit organization with a mission to help democratic institutions keep pace with a rapidly changing world. Through publications, events, prototypes, and technical assistance, the organization helps public servants and elected officials better serve their constituents and make better policy.
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