New Resources on AI-Adoption Change Management, Congressional Office AI Use Policies, and Creating Custom GPTs for the Legislative Workforce
As artificial intelligence continues to transform how we work, Congressional offices are exploring how these tools can enhance their service to constituents and support the legislative process. To support the innovators on the Hill, we're excited to share three new resources designed specifically to help House and Senate chiefs of staff and their teams navigate the responsible adoption of generative AI tools (GenAI) in their daily work.
A GenAI Change Management Starter Kit for Chiefs of Staff
Leading your staff’s innovative and safe adoption of this emerging technology requires strategy and intention, which is why we've developed the GenAI Change Management Starter Kit for Chiefs of Staff. This resource recognizes the unique challenges facing Congressional leadership: limited time, varying comfort levels with new technology, and the high stakes of public service.
The starter kit presents a flexible, three-phase approach that chiefs of staff can adapt to their office's pace and culture. From building personal knowledge and gaining institutional access to creating team strategies and maintaining control, this resource emphasizes Member-led decision making and staff development. It includes practical tips for brainstorming use cases, establishing learning sessions, and implementing transparency best practices—all while respecting the reality that every Congressional office is unique.
A Practical Guide to Custom GPTs
Our Congressional Office's Guide to Creating & Using Custom GPTs through ChatGPT is one of our favorite new guides because it was requested by Congressional staff directly! As teams begin exploring the use of institutionally-approved GenAI tools beyond the basics, creating Custom GPTs opens up a new world of building Congressional capacity. This guide provides step-by-step instructions for building AI assistants tailored to your office's unique needs and walks staff through the entire process—from initial setup to publishing.
Whether you're helping interns quickly find information about a Member's past positions, supporting legislative aides with oversight work, or enabling constituent services staff to reference procedures without searching through shared drives, this guide demonstrates how Custom GPTs can streamline operations while maintaining security and accuracy by pulling information exclusively from a curated resource bank. This guide includes clear technical instructions, best practices for file organization, and crucial tips for restricting AI responses to only your uploaded documents.
Clear Guidelines with the AI Use Policy Template
Another resource that we’ve received requests for, this Generative AI Use Policy Template provides chiefs of staff with a framework for establishing clear guidelines to augment the GenAI use guidelines established by the institution. This customizable template goes beyond setting restrictions to create a foundation for responsible innovation.
The policy template covers recommended prohibited uses and data security considerations, while emphasizing that the use of GenAI should enhance human judgment, not replace it. The template also includes practical sections on knowledge sharing, training support, and specific use cases ranging from research and communications to administrative efficiency.
A Growing Community of Staff Who Are Future-Proofing Congress
The House of Representatives is in the midst of a modernization golden age that began in 2019. Adapting to the emergence of GenAI technologies is only the most recent opportunity for the First Branch to take the reins in re-establishing its authority through investing in itself to boost Congressional capacity.
Every Member, chief, and staffer on the Hill is a vital part of the institution in which they serve and can be a leader in Congressional modernization, helping to future-proof Congress.
We hope that these resources (and the others that we’ve published) inspire your continued exploration of GenAI tools in your own workflow, and that you share them with others in your office. Together, we're not just helping the US Congress keep pace with technological change—we're leading the way in responsible AI adoption for democratic institutions globally.
To stay in-the-know about GenAI adoption in legislative contexts, the publication of new resources, and inspirational tips for Congressional use cases, subscribe to our Future-Proofing Congress newsletter.
