• Helping democratic institutions keep pace with a rapidly changing world

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Governing Capacity & Technology

Through technical assistance, research, prototyping, and maintaining collaborative communities of practice, POPVOX Foundation helps governments understand and incorporate emerging technologies into their work.

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Legislative Strengthening

POPVOX Foundation supports global democratic resilience by helping legislatures leverage emerging technologies and open data platforms to modernize legislative workflows, enhance real-time information sharing, and ensure data sovereignty.

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Constituent Engagement

POPVOX Foundation helps legislators in the US and abroad better connect with their constituents to ensure public policies prioritize public needs and reinvigorate civic participation in the democratic process.

Recent Events

Featured
Anticipating Casework III: Navigating Consumer Protection Casework
Sep 25
Anticipating Casework III: Navigating Consumer Protection Casework

Constituent complaints involving private companies can be some of the most confusing and “grey-area” casework — but there are clear avenues to direct some of these inquiries to appropriate government agencies, including the Consumer Financial Protection Bureau. In this webinar, we’ll hear from former CFPB and FTC CTO Erie Meyer about how these agencies handle consumer complaints, and what Congressional offices should know about the landscape of government resources for consumer protection.

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Crafting Legislation with Implementation in Mind
Jul 24
Crafting Legislation with Implementation in Mind

Join the Niskanen Center and POPVOX Foundation for a virtual discussion on how to level up your bill writing before the August recess, and learn about tools you can use to write a great first draft.

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Celebrating Casework Reception
Jun 24
Celebrating Casework Reception

Join POPVOX Foundation and friends for a reception to celebrate the vital work of constituent services staff! Meet other caseworkers, legislative staff, support offices, and civil society organizations championing casework at a relaxed happy hour. Bonus points (and a special icebreaker activity) for casework and legislative staff from the same office attending together.

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Closing the Feedback Loop Through Casework
Jun 24
Closing the Feedback Loop Through Casework

Casework teams have rich insight into program implementation (including direct agency contacts) that can be an important source of information for legislation and oversight, and legislative teams can help contextualize and address the systemic challenges that bog down casework teams. New tools from the House are poised to supercharge this relationship by offering teams more tools to analyze their casework data to identify trends and patterns.

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Anticipating Casework II: Preparing for SNAP Changes
Jun 13
Anticipating Casework II: Preparing for SNAP Changes

While many offices do not directly handle SNAP, SNAP benefits interlock with many other benefits in a federal casework portfolio, including SSI and VA — and understanding the impact of potential changes to the program on your colleagues in state legislatures can also help plan for increasing workloads and triage. In this nonpartisan webinar, we will discuss the changes to SNAP included in the current reconciliation package, and other developments happening with USDA and state-level SNAP programs to anticipate future trends in SNAP-related casework.

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Latest

Featured
With Great Power Comes Great Responsibility
With Great Power Comes Great Responsibility

This month’s Future-Proofing Congress dives into staff safety, burnout, AI innovation, and small wins that keep the Hill moving forward.

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Seeing Parliaments as Spaces and Places
Seeing Parliaments as Spaces and Places

This month’s Modern Parliament highlights global innovations in citizen engagement—from AI ministers and virtual parliaments to the new "Parliament as a Space and Place" guide, cookbooks, and more.

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Shutdown Planning, Security Information, and H-1B Fun
Shutdown Planning, Security Information, and H-1B Fun

Shutdown planning, safety tips for staff, H-1B updates, and more in this week’s Casework Navigator newsletter. Plus, our rescheduled Consumer Protection webinar with Erie Meyer this Thursday!

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Innovation in Action: Highlights from the 2025 Congressional Hackathon
Innovation in Action: Highlights from the 2025 Congressional Hackathon

The 2025 Congressional Hackathon brought Members of Congress, staff, technologists, and students together at the US Capitol for a day of collaboration, big announcements, and inspiring solutions from the next generation of innovators working to modernize Congress.

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FedManager: Platform Gives Departing Feds a Voice on Bottlenecks Between Congress, Agencies
FedManager: Platform Gives Departing Feds a Voice on Bottlenecks Between Congress, Agencies

POPVOX Foundation launched a platform called “Departure Dialogues” to hear from former federal employees about the frustrations they’ve seen through their years of service, and take that knowledge to better implement policies and make government work better.

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The Promise of Politics in the Age of AI
The Promise of Politics in the Age of AI

At the Global Gathering in Portugal, voices from 144 countries explored AI accountability, digital democracy, and community-driven innovation as part of a renewed vision for politics in the age of AI.

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POPVOX Foundation Welcomes Yulianna Acuña
POPVOX Foundation Welcomes Yulianna Acuña

POPVOX Foundation welcomes new intern Yulianna Acuña. Yulianna is a senior at New York University majoring in International Relations and Latin American Studies.

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What we did over our summer vacation
What we did over our summer vacation

We’re back! ICYMI: A recap of AI “summer camp” for Congressional staff, the launch of Departure Dialogues for departing federal employees, and new writing on why casework insights struggle to reach decision-makers. Plus: the House Digital Service’s release of a unified casework taxonomy, a major step toward better tools and national dashboards for constituent services.

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What Citizens’ Assemblies Can Teach Legislatures
What Citizens’ Assemblies Can Teach Legislatures

As democracies grapple with declining trust, Marjan H. Ehsassi highlights the promise and pitfalls of citizens’ assemblies. Ahead of the Athens Democracy Forum, she explores how well-designed assemblies can amplify citizen voice, build social cohesion, and give legislatures political cover to tackle tough issues.

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Featured Projects & Resources

  • Artificial Intelligence for the Legislative Branch

    Information-sharing and best practices for automated technologies in the Legislative branch

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  • Casework Resources

    Webinars, workshops, resources, and research on the state of casework today, and the future of constituent service in a landscape of rapidly-evolving technology and expectations of government

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  • ModParl

    Modern Parliament (“ModParl”) is a newsletter from POPVOX Foundation that provides insights into the evolution of legislative institutions worldwide.

    Read & Subscribe

  • Voice/Mail

    Voice/Mail is a newsletter about how people and their governments talk to each other.

    Read & Subscribe

  • Future-Proofing Congress

    Future-Proofing Congress” is a newsletter created for the busy Congressional staffer to keep you updated (and inspired!) about operational improvements and new resources on and off the Hill.

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  • Outcomes-Driven Legislation

    Resources for Members and Congressional staff on policymaking in the post-Chevron landscape

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